Dignity and Privacy
Patients should receive care with respect, privacy, and appropriate confidentiality.
- Mon - Sunday 8:00 AM - 10:00 PM
- Phone: +91 81212 00400
Patient Care Standards
Patient Rights & Responsibilities
Safe and respectful care depends on a clear partnership between patients, families, and the hospital. This page outlines the key rights patients should expect and the responsibilities that support safer treatment, smoother communication, and better care outcomes.
- Respect, privacy, and non-discriminatory care
- Informed decisions through clear clinical communication
- Safe participation of patients and attenders in the care process
- Shared responsibility for accurate history and follow-up compliance
Informed Decisions
Patients should understand treatment options, likely benefits, and possible risks.
Patient Cooperation
Accurate medical history and treatment adherence directly support safer care.
Billing and Discharge
Patients should receive understandable discharge and billing communication.
01
Patient Rights
- To receive care with dignity, privacy, and non-discrimination.
- To understand diagnosis, treatment options, expected outcomes, and relevant risks.
- To ask questions and participate in treatment decisions whenever possible.
- To reasonable confidentiality of personal and medical information.
- To receive discharge, medication, and billing information with clarity.
02
Patient Responsibilities
- Share correct medical history, medication use, and allergy details.
- Follow advice regarding medicines, tests, review visits, and warning signs.
- Respect hospital staff, facility protocols, and the safety of other patients.
- Provide valid contact details for treatment, billing, and follow-up coordination.
- Complete administrative and financial formalities as applicable.
03
Consent, Communication, and Confidentiality
Good care depends on timely communication between patients and clinicians. The hospital expects questions to be raised early so decisions are made with better clarity.
- Patients should inform the hospital if they do not understand part of the treatment plan.
- Attenders should support communication without delaying urgent care.
- Confidentiality questions can be raised through the patient support route.
Help Center
Patient Rights Questions
01Can I ask questions before agreeing to treatment?
Yes. Patients should ask questions and understand the treatment pathway before proceeding, except in time-critical emergencies.
Next Step
Need support related to patient rights?
Contact the hospital if you need clarification regarding treatment communication, consent, privacy, discharge guidance, or patient support processes.