Data Scope
The hospital aims to collect only the information relevant to the patient request.
- Mon - Sunday 8:00 AM - 10:00 PM
- Phone: +91 81212 00400
Data and Communication Policy
Privacy Policy
Epic International Hospitals collects only the information needed to respond to appointment, consultation, and contact requests. Patient-related digital information is used for support, communication, and care coordination in a controlled manner.
- Limited data collection for appointment and contact support
- Role-based access for operational handling
- No sale of patient data for unrelated commercial use
- Consent-based communication through submitted website forms
Operational Access
Access is expected to be restricted to authorized systems and relevant support teams.
Communication Basis
Website form submission indicates consent to receive communication about that request.
Patient-first Use
Data is used to coordinate appointments, support requests, and hospital communication.
01
What Information May Be Collected
- Name, phone number, email address, and message submitted through website forms.
- Preferred department, doctor, date, or visit-related details where applicable.
- Communication details needed to respond to appointment or support queries.
02
How the Information is Used
Submitted information is used for appointment coordination, patient communication, care support, and administrative follow-up connected to the original request.
- To contact patients about the enquiry they submitted.
- To schedule or coordinate consultation and treatment support.
- To improve response handling, routing, and patient communication workflow.
03
Storage, Access, and Disclosure
The hospital expects patient-related digital information to be handled through controlled systems and role-based access. Information is not intended for unrelated third-party sale.
- Access should remain limited to relevant operational or support roles.
- Data may be used where clinically or administratively necessary for the request.
- Policy and legal obligations may affect retention or limited disclosure scenarios.
04
Consent and Patient Contact
By submitting a form, patients consent to being contacted by the hospital regarding the request, appointment, or related support process.
Help Center
Privacy Questions
Next Step
Need clarification on data use or communication?
Reach the hospital if you need help understanding how website forms, appointments, or patient communication information is being handled.